OVITO crashes in a few seconds after launch

Quote from SC S on February 12, 2022, 11:53 amHi,
I'm trying to use OVITO, but it freezes after launch and crashes in a few seconds. Event viewer shows errors like this:
Faulting application name: ovito.exe, version: 0.0.0.0, time stamp: 0x61a8e2a4 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0000000000000000 Faulting process id: 0x13a0 Faulting application start time: 0x01d81ffbd0ff205f Faulting application path: C:\path\to\ovito.exe Faulting module path: unknown Report Id: e5081fff-4ab5-45c6-a60a-e904ca9f3db6 Faulting package full name: Faulting package-relative application ID:I tried both the installer and portable version (3.6.0 basic downloaded from the website) but no luck. I'm using Win10 21H2 (19044.1466, LTSC branch) on a Surface Pro 6 (i5-8250U, 8GB RAM, UHD620). Also the old version (OVITO 2.9.0) somehow works.
Hi,
I'm trying to use OVITO, but it freezes after launch and crashes in a few seconds. Event viewer shows errors like this:
Faulting application name: ovito.exe, version: 0.0.0.0, time stamp: 0x61a8e2a4 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0000000000000000 Faulting process id: 0x13a0 Faulting application start time: 0x01d81ffbd0ff205f Faulting application path: C:\path\to\ovito.exe Faulting module path: unknown Report Id: e5081fff-4ab5-45c6-a60a-e904ca9f3db6 Faulting package full name: Faulting package-relative application ID:
I tried both the installer and portable version (3.6.0 basic downloaded from the website) but no luck. I'm using Win10 21H2 (19044.1466, LTSC branch) on a Surface Pro 6 (i5-8250U, 8GB RAM, UHD620). Also the old version (OVITO 2.9.0) somehow works.

Quote from Alexander Stukowski on February 12, 2022, 2:31 pmHi,
Program crashes like this, right after application startup, often are related to the graphics driver. OVITO uses the OpenGL interface to render the interactive 3d viewports using GPU acceleration.
You can tell OVITO not to initialize any interactive viewport windows by specifying the command line option
--noviewports
:C:\path\to\ovito.exe --noviewportsThe program won't be usable without viewports, but at least this test will show us whether the program crash is related to OpenGL and the graphics driver - or not. Right now it's not clear what is causing this issue. OVITO 3.6.0 has been out for a while now, and other Windows users have not reported any problems of this kind.
-Alex
Hi,
Program crashes like this, right after application startup, often are related to the graphics driver. OVITO uses the OpenGL interface to render the interactive 3d viewports using GPU acceleration.
You can tell OVITO not to initialize any interactive viewport windows by specifying the command line option --noviewports
:
C:\path\to\ovito.exe --noviewports
The program won't be usable without viewports, but at least this test will show us whether the program crash is related to OpenGL and the graphics driver - or not. Right now it's not clear what is causing this issue. OVITO 3.6.0 has been out for a while now, and other Windows users have not reported any problems of this kind.
-Alex

Quote from SC S on February 12, 2022, 3:48 pmThanks for your reply! With
--noviewports
OVITO launches successfully, and it's indeed related to the graphics driver — after reinstalling Intel graphics driver the problem is fixed.
Thanks for your reply! With --noviewports
OVITO launches successfully, and it's indeed related to the graphics driver — after reinstalling Intel graphics driver the problem is fixed.

Quote from Alexander Stukowski on February 12, 2022, 7:55 pmI am glad I could help.
I am glad I could help.
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